--- title: "Terms & Conditions | 1st Class Building & Cladding" description: "Website terms of use and standard contracting terms for 1st Class Cladding & Building Ltd." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "@id": "https://1stclasscladdingandbuilding.co.uk/#organization", "name": "1st Class Cladding & Building Ltd", "alternateName": "1st Class Building & Cladding", "url": "https://1stclasscladdingandbuilding.co.uk/", "logo": "/__l5e/assets-v1/09702f58-e6ca-4235-bb55-7c7986f15706/1stclass-favicon.png", "telephone": "01375 802765", "email": "1stclasscladding@gmail.com", "address": { "@type": "PostalAddress", "streetAddress": "57 Malvern Road", "addressLocality": "Grays", "addressRegion": "Essex", "postalCode": "RM17 5TH", "addressCountry": "GB" }, "areaServed": [ "Grays", "Thurrock", "Basildon", "Billericay", "Rochford", "Romford", "Upminster", "Hornchurch", "Essex" ], "knowsAbout": [ "Extensions", "Cladding", "Luxury Garden Rooms", "Refurbishments", "Loft Conversions", "Landscaping", "New Build Homes", "Driveways & Patios", "Bathroom & Kitchen", "Structural Alterations & Repairs" ], "sameAs": [ "https://www.instagram.com/1st_class_building_ltd", "https://www.facebook.com/share/1CpVA5G8ub/", "https://maps.app.goo.gl/ob25c6bvdT3d4Vuj8" ], "contactPoint": { "@type": "ContactPoint", "telephone": "01375 802765", "contactType": "customer service", "areaServed": "GB", "availableLanguage": [ "English" ] } }, { "@context": "https://schema.org", "@type": "WebSite", "@id": "https://1stclasscladdingandbuilding.co.uk/#website", "name": "1st Class Building & Cladding", "url": "https://1stclasscladdingandbuilding.co.uk/", "publisher": { "@id": "https://1stclasscladdingandbuilding.co.uk/#organization" }, "inLanguage": "en-GB" }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "/" }, { "@type": "ListItem", "position": 2, "name": "Terms & Conditions", "item": "/terms-conditions" } ] } ] --- 57 Malvern Road, Grays RM17 5TH [1stclasscladding@gmail.com](mailto:1stclasscladding@gmail.com) Mon–Fri 9:00AM – 5:00PM · Sat 9:00 – 12:00 24-Hour Response · Essex [![1st Class Building & Cladding](/__l5e/assets-v1/da7878a8-c82a-4ac1-b267-5e8a371c31f2/1stclass-logo.png)](/) [Home](/) [About](/about) [Services](/services) [Service Areas](/service-areas) [Our Work](/our-work) [Contact](/contact) [01375 802765](tel:+441375802765) [Request Estimate](/contact) 1. [Home](/) 2. Terms & Conditions Legal # Terms & Conditions Last updated: 15 June 2026 ## Introduction These Terms & Conditions explain how this website may be used and the standard contracting principles that apply when you engage 1st Class Cladding & Building Ltd for building work in Essex. They are written in plain English so that homeowners can understand them without a legal background. The exact commercial terms of any project — scope, price, programme, payment schedule and warranty period — are always set out in a separate written contract and quotation specific to your job. If anything below is unclear, call us on 01375 802765 before you sign anything. ## 1\. About These Terms These terms govern your use of this website and form the basis of any enquiry made through it. Where you engage 1st Class Cladding & Building Ltd for building work, a separate written contract and quotation will set out the specific scope, price and timeline. In the event of any conflict between these website terms and your signed project contract, the project contract takes precedence. ## 2\. Website Use You may browse this site for personal, non-commercial purposes. You may not copy, reproduce, scrape or republish any content, imagery or design without our prior written consent. ## 3\. Quotes & Estimates All written quotes are valid for 30 days from issue unless otherwise stated. Quotes are based on the scope and conditions observed at the time of survey; significant changes uncovered during the works (e.g. concealed structural defects) will be priced and signed off before any additional work is carried out. ## 4\. Deposits & Payments Everything is in writing — a clear, signed contract between both parties is in place before any deposit is taken or work begins. Standard payment terms are: a deposit on signing of the contract, stage payments as work is completed at agreed milestones, and the balance on completion. Deposit and stage amounts are set out in the project quotation. ## 5\. Workmanship Workmanship guarantees are tailored to each project — our extensions typically carry up to a 15-year workmanship guarantee, with the exact length, scope and terms confirmed in writing in your project quotation. Materials are covered by the manufacturer's warranty. Any cover excludes damage caused by misuse, third-party alterations, fair wear and tear, or events outside our control. ## 6\. Building Regulations 1st Class Cladding & Building Ltd manages planning applications and building control inspections through to final sign-off as part of the service, unless agreed otherwise in writing. Where works are notifiable under the Building Regulations or require planning consent, statutory fees are itemised in the quote. ## 7\. Insurance 1st Class Cladding & Building Ltd holds public liability insurance with £5 million of cover. A copy of the certificate can be provided in writing on request prior to contract. ## 8\. Cancellation You may cancel a contract in line with the cancellation clause set out in your written agreement. Materials already ordered or works already carried out at the point of cancellation remain chargeable. ## 9\. Limitation of Liability To the maximum extent permitted by law, our total liability under any contract is limited to the contract value. Nothing in these terms excludes liability for death, personal injury caused by negligence, fraud, or any liability which cannot be excluded by law. ## 10\. Governing Law These terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales. ## 11\. Health, Safety & Site Conduct Our teams work to current CDM 2015 health and safety regulations and carry out daily site clean-downs as standard. Where the project is occupied during the build, we agree access hours, dust protection, and welfare arrangements in writing before work starts so the disruption to your household is kept to a minimum. ## 12\. Subcontractors 1st Class Cladding & Building Ltd uses a small panel of long-standing trusted subcontractors for specialist trades such as electrics, plumbing, gas, structural steel and plastering. All subcontractors are insured in their own right and remain under our supervision. We retain overall responsibility for the workmanship and programme of every project we run. ## 13\. Intellectual Property All content on this website — including text, photographs of completed projects, page design and the 1st Class Building & Cladding name and logo — is owned by 1st Class Cladding & Building Ltd or used with permission. You may not reproduce, republish or use any of it for commercial purposes without our prior written consent. ## 14\. Complaints If you're ever unhappy with anything we've done, please tell us first and give us a fair chance to put it right. Email [1stclasscladding@gmail.com](mailto:1stclasscladding@gmail.com) with the details and we'll respond within 5 working days. Verified Checkatrade members are also bound by Checkatrade's code of conduct and complaints procedure, which sits alongside your statutory rights. ## 15\. Contact 1st Class Cladding & Building Ltd · 57 Malvern Road, Grays RM17 5TH · 01375 802765 · [1stclasscladding@gmail.com](mailto:1stclasscladding@gmail.com). Explore more Want to see what we do? Browse our [building services](/services) including [extensions](/services/extensions), [full refurbishments](/services/refurbishments) and [cladding](/services/cladding). Check the [Essex areas we cover](/service-areas), view [our recent projects](/our-work), read [verified Checkatrade reviews](/reviews), learn [about the Chaplin family](/about), or [get in touch for a free quote](/contact). [Return to homepage](/) · [Privacy Policy](/privacy-policy) · [Current offers](/specials) ![1st Class Building & Cladding](/__l5e/assets-v1/da7878a8-c82a-4ac1-b267-5e8a371c31f2/1stclass-logo.png) Family-run Essex builders with 35 years' combined hands-on experience. Extensions, refurbishments, loft conversions, luxury garden rooms and landscaping across Thurrock, Basildon, Romford and the wider Essex region. [01375 802765](tel:+441375802765)[1stclasscladding@gmail.com](mailto:1stclasscladding@gmail.com) 57 Malvern Road, Grays, RM17 5TH [](https://www.instagram.com/1st_class_building_ltd)[](https://www.facebook.com/share/1CpVA5G8ub/) [Listed on Checkatrade ](https://www.checkatrade.com/trades/1stclasscladdingandbuildinglimited "View our verified Checkatrade profile") ### EXPLORE - [Home](/) - [About](/about) - [Services](/services) - [Service Areas](/service-areas) - [Our Work](/our-work) - [Contact](/contact) ### SERVICES - [Extensions](/services/extensions "Extensions — Essex") - [Cladding](/services/cladding "Cladding — Essex") - [Luxury Garden Rooms](/services/luxury-garden-rooms "Luxury Garden Rooms — Essex") - [Refurbishments](/services/refurbishments "Refurbishments — Essex") - [Loft Conversions](/services/loft-conversions "Loft Conversions — Essex") - [Landscaping](/services/landscaping "Landscaping — Essex") - [New Build Homes](/services/new-build-homes "New Build Homes — Essex") - [Driveways & Patios](/services/driveways-patios "Driveways & Patios — Essex") - [Bathroom & Kitchen](/services/bathroom-kitchen-renovations "Bathroom & Kitchen — Essex") - [Structural Alterations & Repairs](/services/structural-repairs "Structural Alterations & Repairs — Essex") ### SERVICE AREAS - [Builders in Grays](/service-areas/grays "Builders in Grays") - [Builders in Thurrock](/service-areas/thurrock "Builders in Thurrock") - [Builders in Basildon](/service-areas/basildon "Builders in Basildon") - [Builders in Billericay](/service-areas/billericay "Builders in Billericay") - [Builders in Rochford](/service-areas/rochford "Builders in Rochford") - [Builders in Romford](/service-areas/romford "Builders in Romford") - [Builders in Upminster](/service-areas/upminster "Builders in Upminster") - [Builders in Hornchurch](/service-areas/hornchurch "Builders in Hornchurch") - [Builders in Essex](/service-areas/essex "Builders in Essex") © 2026 1st Class Cladding & Building Ltd. Company No. 13266520. All rights reserved. [Privacy Policy](/privacy-policy)[Terms & Conditions](/terms-conditions)Mon–Fri 9:00AM – 5:00PM · Sat 9:00 – 12:00 [Call Now](tel:+441375802765)[Get Estimate](/contact)